Nokia Subscriber Data Management software selected by Jazz to drive new customer services and experience

Nokia Subscriber Data Management software selected by Jazz to drive new customer services and experience

Nokia Subscriber Data Management software selected by Jazz to drive new customer services and experience


Modernization of Nokia SDM’s existing deployment to cloud will support Jazz’s network growth with smooth hardware evolution 

Nokia SDM’s architecture will help the operator in its digitalization journey to deliver new services and functionalities while ensuring faster provisioning of new subscribers with short time to market

The new SDM platform will have a 123+ million provisioned capacity, making it one of the largest SDM networks for Nokia in the Middle East and Africa region


Islamabad – September 09, 2022: Nokia today announced that Jazz, Pakistan’s largest mobile operator, has selected Nokia’s latest Subscriber Data Management (SDM) software to enhance HLR/HSS network resiliency and accelerate new product and services for Jazz customers. As part of a phased expansion and deployment strategy, the network will be gradually modernized to fully cloud-based SDM architecture by 2025. 


The modernization strategy will enable Jazz to deploy fully geographically redundant active networks in four data centers in Islamabad, Lahore, Karachi and Faisalabad to ensure network availability as a disaster recovery solution. The deployment, an extension of an existing collaboration, will help Jazz deliver its digital transformation-related ambitions by allowing auto-provisioning of devices and services at massive scale to accelerate Pakistan’s digitalization. Nokia SDM’s software will reduce the provisioning time for new subscribers, services and functionalities. The cloud transformation of the SDM network will allow Jazz to use network automation for zero-touch capacity scaling. In addition, Nokia NetAct will provide a consolidated view of multi-domain, multi-technology networks for ensuring the best network experience.


Abdul Rehman Usmani, Vice President, Network at Jazz, said: “Being the largest digital mobile operator in Pakistan, Jazz is playing a key role in the country’s digitalization journey. Our extended collaboration with Nokia will help us further improve the customer experience by ensuring network resilience and rapidly launch new consumer and business services. Nokia's industry-proven solution will help us towards readiness of any future technologies, while enhancing the growing needs of the existing networks.”


Imran Durrani, Head of Customer Team for Jazz at Nokia, said: “Nokia SDM’s software will provide Jazz with a consolidated multi-technology network and enhance its digital services by allowing the operator to auto-provision new devices at scale. We look forward to expanding our longstanding relationship with Jazz for this crucial project as part of its network modernization transformation.”


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